This search filters questions on this page (front-end only).
DISCRETE (DIT Student Complaint & Recommendation Technology) is a modern platform that allows DIT students to submit complaints and recommendations securely, with tracking and transparency.
Yes. Anonymous reporting allows you to submit a complaint or recommendation without logging in. You should avoid including personal identifiers (name, registration number, phone number).
Campus verification helps reduce misuse and spam by confirming that submissions come from within the DIT campus environment.
In the current front-end demo, verification may rely on device location. In a real system, it can be strengthened using secure server-side checks.
After submitting (anonymous or identified), you receive a reference code (example: DSC-AB12CD). Enter it on the Track page to view status updates.
Typical statuses include: Received, In Review, and Resolved. Some systems may also include Rejected (if invalid) or Needs More Info.
Anonymous means no login and no identity attached (recommended for sensitive issues).
Identified means you login, and the system can provide official follow-up, responses, and case history in your dashboard.
Yes, you may attach evidence such as screenshots or PDF documents. Avoid uploading personal IDs or sensitive documents. In a real system, file size and allowed formats will be enforced by the backend.
Response time depends on the case category and the responsible office. In the future system, DISCRETE can show estimated response time and escalation for delayed cases.
For anonymous reports, the reference code is the only way to track the case. Keep it safe.
For identified reports, you can log in and view all your cases in your dashboard (when backend is implemented).
DISCRETE is designed to store submissions securely and limit access to authorized staff only.
Anonymous submissions do not require identity, and identified submissions are protected by login controls and role-based access in the future backend.