Privacy Policy

Your privacy and data protection are fundamental to DISCRETE.

1. Overview

This Privacy Policy explains how DISCRETE (DIT Student Complaint & Recommendation Technology) collects, uses, stores, and protects information submitted by users of the system.

2. Information We Collect

Depending on how you use the system, DISCRETE may collect:

  • Complaint or recommendation details submitted by users
  • Optional attachments (images or documents)
  • Account information for identified users (name, registration number, email)
  • Basic technical data for security and system integrity (future backend)
3. Anonymous Submissions

Anonymous reports do not require login and are not linked to personal identity. Users are strongly advised not to include personal identifiers in anonymous submissions. DISCRETE does not intentionally attempt to identify anonymous reporters.

4. How Information Is Used

Information collected through DISCRETE is used solely for:

  • Reviewing and responding to complaints and recommendations
  • Improving institutional services and student experience
  • Maintaining system security and preventing misuse
5. Access & Confidentiality

Access to submitted information is restricted to authorized personnel only. DISCRETE uses role-based access controls (future backend) to ensure confidentiality and prevent unauthorized disclosure.

6. Data Storage & Security

Reasonable technical and organizational measures are taken to protect stored data against loss, unauthorized access, or misuse. As a front-end template, actual data security enforcement will be implemented in the backend system.

7. Data Retention

Reports and related data are retained only as long as necessary for administrative and legal purposes, in accordance with institutional policies.

8. User Responsibilities

Users are responsible for ensuring that submitted content is accurate and does not violate privacy rights of others. Sensitive personal information should not be included unless explicitly required.

9. Policy Updates

This Privacy Policy may be updated periodically. Changes will be reflected on this page, and continued use of DISCRETE constitutes acceptance of the updated policy.

10. Contact Information

If you have questions or concerns regarding privacy or data handling, please contact the DISCRETE support team via the Contact page.